Priced like the build it is.
Every plan includes all six systems, bilingual configuration, a signed Business Associate Agreement, and bilingual templates that are already built. No plan withholds the intake system itself, tiers differ by seats, message and voice volume, and support depth. The AI voice agent starts at Practice; directory listings and EHR integration at Group.
Solo
BAA IncludedFor solo practitioners and two-person practices.
Billed annually at $3,490, which is twelve months for the price of ten
$20/mo messaging credits
What's Included:
Practice
BAA IncludedFor growing practices with a dedicated intake coordinator.
Billed annually at $6,490, which is twelve months for the price of ten
$40/mo messaging + 150 voice minutes
What's Included:
Group
BAA IncludedFor multi-clinician and multi-location practices.
Billed annually at $11,490, which is twelve months for the price of ten
$90/mo messaging + 400 voice minutes
What's Included:
Solo
BAA IncludedFor solo practitioners and two-person practices.
Billed monthly at $349
$20/mo messaging credits
What's Included:
Practice
BAA IncludedFor growing practices with a dedicated intake coordinator.
Billed monthly at $649
$40/mo messaging + 150 voice minutes
What's Included:
Group
BAA IncludedFor multi-clinician and multi-location practices.
Billed monthly at $1149
$90/mo messaging + 400 voice minutes
What's Included:
Also included, every plan
Social media publishing and DM inboxes are deliberately not offered. Those channels sit outside the platform’s documented HIPAA coverage, and we would rather leave a gap than sell you something we cannot stand behind for patient data.
However you want it set up
Every plan ships with the bilingual templates, pipelines, and sequences already built. Whether you configure them yourself or hand it to someone is your call.
Self-serve setup
Included
Guided onboarding, pre-built EN/ES form and sequence templates, and a step-by-step setup course. The course is built to be completed in one sitting; carrier number porting and SMS campaign registration run on their own timelines and are the usual reason go-live lands days rather than hours after you finish.
- Bilingual templates ready to edit, not blank
- Pipeline presets per practice type
- Setup course and documentation
- Email support while you build, Mon-Fri
Done for you, optional
Quoted
Would rather not touch it? Bring your own consultant or agency, the account is yours and anyone competent can configure it. If you would rather we handled it, Aday Interactive in Coral Gables does implementation work. Either way it is scoped and quoted separately, so you never pay for setup you did not ask for.
- Discovery, then forms written in both languages
- Automations drafted in your voice, for your approval
- EHR and practice-management integration
- Voice agent scoping and team training
Implementation is never required, and it does not have to be us. One thing to know either way: Aday Interactive remains your business associate under the BAA no matter who configures the account, and a third-party implementer handling PHI would need its own agreement with your practice.
Support terms
Business days are Monday to Friday, excluding United States federal holidays. Response windows begin at the next business day’s opening.
Response, not resolution. The times above are when you hear back from a person, not when a change is finished. Anything needing a build is scoped when we reply.
Optimization reviews are scheduled in advance by agreement. A review not taken in its period does not accrue or carry forward.
In-person visits are within Miami-Dade County, by appointment and subject to availability. Outside the county we work remotely.
Not an emergency service. Support covers the intake system. It is not clinical cover, and it is not a channel for anything urgent involving a patient.
Usage beyond included credits is billed at cost. Messaging and voice allowances are per month and do not roll over.