We build consent capture into forms and honor opt-outs automatically, in both English and Spanish — including ALTO and PARE. Your consent policy is yours; see /legal/hipaa-and-baa/.

Automations

The follow-up you keep meaning to do.

Automated sequences that respond instantly, follow up until there is an answer, and stop the second someone books or asks you to. Written in your voice, in their language.

Book a Consultation See pricing

BEFORE / AFTER

What actually changes

Today	With TheraCRM.pro
A new inquiry waits for someone to have a free minute	A reply goes out — configured to send in under a minute
No-shows get a shrug	A rebooking offer within the hour
"We meant to follow up with her"	The sequence already did, and stopped when she replied
One language, or a rough copy-paste translation	Every sequence exists in English and Spanish
Messages sent whenever someone remembers	Quiet hours enforced — nothing automated 9 PM–8 AM

HOW IT WORKS

How it works

1
A trigger fires — a form is submitted, a consult is booked, a no-show is recorded, a service interval passes.
2
The matching sequence sends, in the language the person used, written in your practice's voice and approved by you in advance.
3
It keeps following up on a schedule you set, until there is an answer.
4
It stops the moment someone replies, books, or opts out — automatically, no exceptions.

THE SEQUENCES WE SHIP

Seven sequences, built in

Instant response	Configured to send in under a minute, any channel, any hour
Consult reminders	24 hours and 2 hours before, aimed at reducing no-shows
No-show recovery	Rebooking offer within the hour
Nurture	For people who inquired but are not ready yet
Reactivation	Past patients, at an interval that fits your service
Post-visit	Check-in, aftercare, or review request
Referral thank-you	To the colleague who sent them

DETAILS

The specifics

Stop on reply, stop on booking, stop on opt-out — built in by default

Never sends between 9 PM and 8 AM unless you ask for it

Every sequence exists in English and Spanish

You approve every word before anything sends

Branching by practice type, service, source, and language

A/B testing on messages that carry real volume

BY VERTICAL

How this differs across practice types

One system, four configurations. Every plan runs on the same underlying build — what changes is which fields, stages, and rules apply.

Therapy

Instant response written for someone in distress — plain language, no marketing tone, no exclamation points.

Med spa

Treatment nurture and reactivation sequences timed to typical service intervals — Botox, filler, laser packages.

Dental

Recall and treatment-plan follow-up, plus the missed-call text-back that catches a call that would have gone to voicemail.

Medical

Referral thank-you and pre-visit reminders, kept in sync with the referring provider's expectations.

SOUTH FLORIDA

Two things South Florida practices ask for constantly and rarely get: sequences that respect that this market inquires at night — instant response after hours, but scheduled follow-up that does not arrive at 2 AM — and Spanish sequences that read like a person wrote them, because in Miami the alternative is obvious to everyone who receives it.

Keep exploring

Feature AI Voice Receptionist Feature Reporting Industry Medical Practices Industry Med Spas Locations South Florida

FAQ

Questions we get on the consult call

Only if you write it that way. You approve every message; we write the first draft in your voice.

See it configured for your practice.

Book a 30-minute consultation and see the sequences written in your voice before anything sends.