Your Brickell patients aren't free until 9 PM.
Neither is their inquiry.
Intake automation for Brickell practices serving people who work in finance, law, and tech, the ones who research a therapist on a Tuesday night and book whoever responds before Wednesday.
This market
Brickell is a vertical neighborhood. Practices operate out of office towers and residential-podium retail rather than standalone buildings, and their patients mostly live or work within a few blocks.
The patient population is young, high-earning, insured but frequently choosing to pay out of pocket for speed and privacy, and multinational in a way that goes beyond Spanish, Portuguese, and a substantial Venezuelan, Colombian, and Argentine professional community.
They are also the most digitally impatient patients in the county. They will not call. They will fill out a form, and if nothing happens in ten minutes they will fill out the next one.
What breaks here
Timing. This population is unreachable from 9 to 6 and fully available from 8 PM to midnight, precisely when every practice in the neighborhood is closed.
An inquiry submitted at 9:40 PM that gets a reply at 9:15 the next morning has already lost. Somebody’s automated system answered at 9:41.
Executive and burnout clients add a second wrinkle: they are strongly privacy-motivated. A message that looks like marketing gets them to disengage entirely.
What we build
What we build for Brickell practices
Verticals concentrated here
Therapy (executive, burnout, anxiety, couples), med spa & aesthetics, and concierge & cash-pay medical concentrate in Brickell. Dental is present but less concentrated than in the Gables.
Proximity
Brickell is about ten minutes from our Coral Gables office, up US-1 or across on Coral Way. We come to you.
Frequently asked
Can it answer at 11 PM?
Yes. Voice agent and automated response run continuously; the question is what you want them empowered to say, which we configure with you.
Our clients are private about seeking care.
We configure discreet notifications, no practice name in previews, no marketing tone.
Portuguese?
Ask us. Spanish and English are standard; we have configured additional languages and will tell you honestly what it costs.
Do you work with practices in Brickell?
Yes. We are based at 338 Minorca Avenue in Coral Gables, about fifteen minutes from Brickell, and we work across Miami-Dade and Broward. Brickell is one of the three neighborhoods we build for specifically.
Why does after-hours matter so much in Brickell?
Brickell is a vertical, residential-and-office neighborhood whose inquiries arrive late, someone decides at 11:40 PM and messages several practices before bed. Whoever replies first usually gets the booking, and most practices have gone quiet by then.
Do you handle intake in Spanish for Brickell practices?
Yes. English and Spanish come from a single build, so they never drift apart, and the language someone submits in sets the language of every message after it.
Will you sign a BAA?
Yes. Aday Interactive, Inc. signs the Business Associate Agreement with your practice, and it is included on every plan. The build runs on HIPAA-enabled infrastructure. TheraCRM.pro is not a covered entity and does not provide legal advice.
What does it cost?
Three plans, billed monthly: Solo at $349, Practice at $649, and Group at $1,149. Annual billing is lower. Every plan includes the BAA and bilingual intake.
See it configured for a Brickell practice.
A 30-minute call, priced before you decide, and no obligation to build anything beyond it.