We build intake systems from an office on Minorca.
TheraCRM.pro is built by Aday Interactive at 338 Minorca Avenue, a few blocks off Miracle Mile, in the same square mile as most of the practices reading this. When something breaks, you are not opening a ticket in another time zone.
This market
Coral Gables has one of the densest concentrations of established private practice in Florida. Therapy offices along Ponce and Alhambra, dental and medical suites off Douglas, aesthetics on and around Miracle Mile, often in converted Mediterranean buildings with four practices sharing a lobby.
These are mature practices. Most have been here fifteen years, run largely on referral, and are private-pay or out-of-network. They are not looking for growth hacking. They are looking to stop losing referrals they already earned to someone who answered faster.
They are also, overwhelmingly, bilingual practices serving a bilingual patient base, with intake systems that are English-only.
What breaks here
Referral-driven practices have the most expensive version of this problem. A colleague sends someone your way, that person calls, gets voicemail, and does not call twice. You never learn it happened. The referring colleague quietly stops sending.
Reputation-dependent practices also cannot afford a bad first touch. In a market this small, a "they never called me back" travels down Ponce fast.
What we build
What we build for Gables practices
Verticals concentrated here
Therapy & mental health, dental, med spa & aesthetics, and concierge medicine, all four industries we build for concentrate in the Gables.
Proximity
338 Minorca Avenue, Suite 202, Coral Gables, FL 33134.
If you are in the Gables, we will come to your office. Most practices here are under ten minutes away.
Frequently asked
Do you work with practices sharing a suite?
Yes, separate instances or one with routing, depending on structure.
Can you come in person?
Yes, and for Gables practices that is usually how we start.
Do you work with practices outside the Gables?
Yes, across Miami-Dade and Broward, and remotely beyond that. In-person is easiest here.
Where is TheraCRM.pro based?
TheraCRM.pro is operated by Aday Interactive, Inc. at 338 Minorca Avenue, Suite 202, Coral Gables, FL 33134, a few blocks off Miracle Mile. Most of the practices we work with are within a fifteen-minute drive.
Do you handle intake in Spanish for Coral Gables practices?
Yes. Forms, automated replies and the voice agent exist in English and Spanish from a single build, so the two never drift apart. Whichever language someone submits in sets the language of every message after it.
Which kinds of practice do you work with in Coral Gables?
Therapy and mental health, med spas and aesthetics, dental, and concierge or cash-pay medical. The underlying build is the same; the intake fields, pipeline stages and routing rules differ by practice type.
Will you sign a BAA?
Yes. Aday Interactive, Inc. signs the Business Associate Agreement with your practice, and it is included on every plan. The build runs on HIPAA-enabled infrastructure. TheraCRM.pro is not a covered entity and does not provide legal advice.
What does it cost?
Three plans, billed monthly: Solo at $349, Practice at $649, and Group at $1,149. Annual billing is lower. Every plan includes the BAA and bilingual intake.
See it configured for a Coral Gables practice.
A 30-minute call, priced before you decide, and no obligation to build anything beyond it.